These Terms & Conditions apply to all purchases made through Source Derma Ltd and the use of our website, services and associated platforms.

By accessing our website and/or placing an order with Source Derma Ltd, you confirm that you have read, understood and agreed to be bound by these Terms & Conditions.

GENERAL

Source Derma Ltd supplies aesthetic, skincare and clinic products to trade, professional and eligible customers.

We reserve the right to amend, update, suspend or remove any part of our website, products, pricing, services or policies at any time without prior notice.

PRODUCT INFORMATION

All product descriptions, specifications, images, packaging, ingredients, availability and pricing displayed on the Source Derma website are provided for general informational purposes only.

Manufacturer packaging, product specifications and ingredients may occasionally change without notice.

While every effort is made to ensure accuracy, Source Derma Ltd does not warrant that product descriptions, pricing, website content or other information displayed on the website is complete, current, error-free or free from technical inaccuracies.

Source Derma Ltd reserves the right to correct pricing errors, technical errors, stock discrepancies or website inaccuracies at any time, including after an order has been placed.

ORDERS

All orders are subject to acceptance, verification and stock availability.

Source Derma Ltd reserves the right to:
•⁠ ⁠Refuse or cancel orders
•⁠ ⁠Limit quantities purchased
•⁠ ⁠Decline trade account applications
•⁠ ⁠Suspend or terminate customer accounts
•⁠ ⁠Request additional verification documentation
•⁠ ⁠Refuse supply at our discretion
•⁠ ⁠Cancel suspicious, fraudulent or high-risk transactions

If an order cannot be fulfilled, customers will be contacted using the information provided at checkout.

Placing an order does not constitute guaranteed acceptance by Source Derma Ltd.

PROFESSIONAL USE

Certain products supplied by Source Derma Ltd are intended for professional use only.

Customers are solely responsible for ensuring they hold the appropriate qualifications, training, insurance, licences and authorisations required to purchase, administer and use professional aesthetic products where applicable.

Source Derma Ltd reserves the right to request proof of professional status, business activity or practitioner information prior to fulfilling certain orders.

AGE REQUIREMENT

Customers must be aged 18 years or over to place orders through the Source Derma website.

PRICING & PAYMENTS

All prices displayed are in GBP (£) unless otherwise stated.

Source Derma Ltd reserves the right to amend pricing without notice.

Orders will only be processed once payment has been successfully authorised, received and verified.

Fraudulent transactions, payment disputes, chargeback abuse or suspicious activity may result in refusal of service, cancellation of orders, account suspension and relevant information being shared with payment providers, fraud prevention agencies or authorities where appropriate.

DELIVERY

Delivery timeframes provided are estimates only and are not guaranteed.

Source Derma Ltd shall not be held responsible for delays, failed deliveries or disruptions caused by courier issues, weather conditions, technical failures, stock shortages or events outside of our reasonable control.

Customers are responsible for ensuring delivery information entered at checkout is accurate and complete.

Parcels returned due to incorrect delivery information, failed delivery attempts, refusal of delivery or non-collection may be subject to additional delivery charges.

Once an order has been dispatched, risk in the goods passes to the customer.

RETURNS & REFUNDS

Please refer to our Returns Policy for full details regarding returns, refunds, replacements and return eligibility.

INTELLECTUAL PROPERTY

All website content, branding, logos, graphics, photography, product imagery, marketing material, text, design elements and visual content displayed on the Source Derma website remain the intellectual property of Source Derma Ltd unless otherwise stated.

All original product photography and media content created for Source Derma Ltd are protected by copyright and may not be copied, reproduced, edited, distributed, republished or used without prior written permission.

Unauthorised commercial use, reproduction or distribution of any Source Derma content is strictly prohibited.

WEBSITE USE

Customers and website users agree not to:
•⁠ ⁠Misuse the website or associated systems
•⁠ ⁠Attempt unauthorised access to servers or accounts
•⁠ ⁠Disrupt website functionality or security
•⁠ ⁠Upload malicious software or harmful material
•⁠ ⁠Copy, scrape or reproduce website content or product data without permission

Source Derma Ltd reserves the right to restrict or terminate access to users found to be in breach of these terms.

LIMITATION OF LIABILITY

Source Derma Ltd acts solely as the supplier and distributor of products. Once goods have been delivered, responsibility for the safe storage, handling, administration and use of all products supplied rests entirely with the purchaser and/or treating practitioner.

Customers are responsible for ensuring products are used, stored and administered correctly and in accordance with all applicable laws, manufacturer guidance and industry standards.

Source Derma Ltd accepts no liability for misuse, improper administration, incorrect storage, off-label use, practitioner error, adverse reactions, treatment outcomes, loss of earnings, business interruption or indirect or consequential losses arising from products supplied.

All product information, descriptions, imagery and specifications provided by Source Derma Ltd are for general informational purposes only and do not constitute medical advice.

Source Derma Ltd shall not be held responsible for delays or failures caused by events outside of our reasonable control, including but not limited to courier disruptions, weather conditions, supplier shortages, technical failures, website downtime or force majeure events.

To the maximum extent permitted by law, Source Derma Ltd’s total liability shall be limited to the value of the goods supplied within the relevant order.

Nothing within these Terms & Conditions excludes or limits liability where it cannot legally be excluded under applicable law.

PRIVACY

Customer information is handled in accordance with our Privacy Policy and applicable UK GDPR legislation.

COMMUNICATIONS

By placing an order or submitting information through our website, customers consent to being contacted by Source Derma Ltd regarding orders, deliveries, account verification, customer service matters or operational communications via email, telephone or WhatsApp where applicable.

ENTIRE AGREEMENT

These Terms & Conditions, together with any policies referenced within them, constitute the entire agreement between Source Derma Ltd and the customer and supersede any prior communications, representations or understandings.

SEVERABILITY

If any provision within these Terms & Conditions is found to be unlawful, invalid or unenforceable, the remaining provisions shall remain in full force and effect.

GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.