Source Derma Ltd operates fraud prevention, payment verification and account security procedures to help protect customers, payment providers, suppliers and business operations.

All orders remain subject to verification and security screening prior to dispatch.

Source Derma Ltd reserves the right, at its sole discretion and without liability, to:
• Delay, restrict, cancel or refuse orders
• Suspend or terminate customer or trade accounts
• Request identity verification or supporting documentation
• Refuse specific payment methods or delivery addresses
• Hold orders pending verification or security review

Verification procedures may include review of:
• Billing and delivery information
• Customer identity information
• Payment authentication data
• Order history and account activity
• IP address, location or device indicators
• Trade account information and business verification where applicable

Orders identified as high-risk, suspicious, inconsistent or potentially fraudulent may be delayed, cancelled or refused without further explanation where reasonably necessary for fraud prevention or operational security purposes.

Source Derma Ltd reserves the right to retain records, communications and verification data relating to suspected fraudulent activity where legally permitted.

Where fraudulent activity, chargeback abuse, unauthorised transaction claims or criminal misuse is suspected, relevant information may be shared with payment providers, fraud prevention agencies, financial institutions, courier providers or law enforcement authorities where legally permitted.

Source Derma Ltd reserves all rights relating to fraud prevention, transaction verification and protection of business operations.