Shipping Policy
Find out how Source Derma processes and dispatches orders, including delivery methods, shipping charges, estimated timeframes and important information about receiving your order.
Source Derma Shipping Policy
Source Derma Ltd provides reliable UK delivery services for aesthetic, skincare and clinic supply orders.
DELIVERY OPTIONS
Customers will be able to select their preferred delivery option at checkout, including:
• Next Working Day Tracked Delivery
• 48 Hour Tracked Delivery
• Saturday Delivery
NEXT WORKING DAY DELIVERY
Orders placed before 2:00pm Monday to Friday are typically dispatched the same day for next working day delivery.
Orders placed after the daily cut-off time will be processed and dispatched on the next working day.
SATURDAY DELIVERY
Orders required for Saturday delivery must be placed before 12:00pm on Friday.
Orders placed after the Friday cut-off will be dispatched on the next working day.
SAME DAY DELIVERY
Same day delivery is available within selected postcode areas and is subject to availability.
Orders for same day delivery must be placed before 3:00pm.
Same day deliveries are typically completed between 5:00pm and 10:00pm. Once your order has been confirmed, our team will provide an estimated delivery time via WhatsApp.
DELIVERY INFORMATION
Please ensure all billing, shipping and contact information is entered correctly at checkout to avoid delays or failed deliveries.
Once an order has been dispatched, delivery responsibility passes to the courier provider. While we aim to meet all estimated delivery timeframes, delays caused by couriers, weather conditions or circumstances outside of our control may occasionally occur.
If you experience any issues with your delivery, please contact Source Derma via WhatsApp or email and our team will assist you as quickly as possible.